10. Good Input

For a lot of clients, this is second nature. But many clients put their effort into the approval process instead of providing good input up front. This episode goes into some detail about the elements of sound input and the questions you may want to ask and answer along the way. Transcript: Hey, there it’s… Continue reading 10. Good Input

8. Time and money

In this episode, we talk a little bit about the psychology of billable hours and why some agencies bill by the hour and some do not. We touch, briefly on value-based pricing, blended rates, and why you might want to pay more per hour for a freelancer when less expensive options are everywhere.

6. The respect episode

Here we talk about the four kinds of respect that are critical to the client-agency relationship. And, of course, it goes both ways.

5. Tim Brunelle on risk, bravery

Director of Content and Production at Land O Lakes, Tim Brunelle talks about the difference between in-house and agency life, risk, process, bravery, and more.

4. What does it take to be a favorite client?

There are lots of good and bad clients out there, but what are some of the traits of clients who are so esteemed, respected, and beloved that their creative partners would walk through fire for them?

2. Free stuff can be costly.

A discussion about why asking your design firm or agency for spec creative or free favors will be costly in the long run.